Payment Policy

• Patient responsibility (copay, co-insurance, or account balance) is collected at the time of service.
  For convenience, we accept MasterCard, Visa, Discover, cash, checks, and health savings account payments.
• Our Physicians and Nurse Practitioners are participating providers with Medicare and most major insurance plans.
  We file all claims with insurance carriers directly but require collection of co-pays and balances at the time of visit.
• For certain procedures and services, RAB provides estimates of patient financial responsibility prior to treatment.
• For questions or concerns about out-of-pocket costs, we encourage patients to speak with our billing staff for assistance or payment plans.

Your Right to a Good Faith Estimate

Under the law, health care providers must give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

• You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
• Providers must give you a Good Faith Estimate in writing at least 1 business day before your service. You may also request estimates from other providers before scheduling.
• If your bill is at least $400 more than the Good Faith Estimate, you can dispute the bill.
• Save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit
www.cms.gov/nosurprises.

Co-Pays & Point of Service Collections

Our front office is required to collect co-pays and request payment for outstanding account balances at the point of service.
If an outstanding balance is greater than $100, patients must pay a minimum of 50% unless prior arrangements are made.

If a patient arrives unprepared to pay, they must speak with a billing representative.

To avoid third-party collection agency involvement, we strongly encourage patients to communicate any financial difficulties to our billing staff.